Monday, November 19, 2018

Contact Us

Inforica FZE
RAKIA Amenity Center 1,
10th Floor, Office No. 6 
Ras Al Khaimah,  UAE
P.O. Box 85878.
T: +971 7 243 7122 
F: +971 7 233 2335 

Operating Hours:  9:00 am to 6:00 pm (Sun - Thurs).
Friday and Saturday Closed
Ramadan Timings: 9:00 am to 3:00 pm (Sun - Thurs).
Friday and Saturday Closed

Ground Floor, Al Hamra Real Estate
P.O.Box : 30019, Ras Al Khaimah, UAE
Tel +971 7 243 4477,
Fax +971 7 243 4466,
Call Center No. 800 - ALHAMRA (800 – 2542672) 
or +971 7 2028777

Operating Hours:  9:00 am to 6:00 pm (Sat- Thurs).
Friday Closed
Ramadan Timings: 9:00 am to 3:00 pm (Sun - Thurs).
Friday and Saturday Closed

Email: billing@alhamrautilitybilling.com 

MobileApp

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Latest News

Prophet's Birthday (PBUH) Holiday - Sunday, November 18, 2018 - Wednesday, November 7, 2018
On the occasion of Prophet's Birthday (PBUH), our offices will remain closed on 18th, November 2018 and will resume business operations on 19th of November, Monday.
Payment collection in Al Hamra main office will be open on 17th November, Saturday.
 
Hijri New Year Holiday - Thursday, September 6, 2018

On the occasion of Hijri New Year, our offices will remain closed on 13th,September 2018 and will resume business operations on 16th of September, Sunday.

Payment collection in Al Hamra main office will be open on 15th September, Saturday.

 
Arafat and Eid Al Adha Holiday - Tuesday, August 14, 2018

On the occasion of Arafat Day and Eid Al Adha, our offices will remain closed on 20th, 21st, 22nd, and 23rd of August and will resume business operations on 26th of August, Sunday.

Payment collection in Al Hamra main office will be open on 25th Aug.

Wishing you and your families, Eid Mubarak!
 
2018 Eid Al Fitr Holiday - Thursday, June 14, 2018

On the occassion of Eid Al Fitr 2018, our offices will be closed from 3:00 PM Thursday, 14th June till Sunday, 17th June.

Business operations will resume on 18th of June, Monday.

Wishing you and your families, Eid Mubarak!

 

I want to

Quick Bill Pay

  New Account Registration / Move-In

Register with Al Hamra Utility Billing and initiate your requests.




New Account Registration
  View and Pay Bills
You can view and pay your bills online through credit or debit cards as well as by direct-debit facility at partner banks. You will need to register online to use this service.

Quick Bill Pay (Without Registration) - Use the quick bill pay option to pay your bills online, in case of delay in registration approvals or if you are not able to login.

Always insist on a receipt for your payments.  In case of bank transfer, please send the bank transfer details / swift copy to billing@alhamrautilitybilling.com.  This will help us to update the system and send you a receipt for the payment.
  VIP and Access Cards
Acess VIP Cards
Card issued to residents to avail discounts in participating establishments and shops.

Barrier Access Cards
This is a smart card required for access through the barrier gates at the security for residents with vehicles.

Building Access Cards
This is a smart card required to gain access into golf buildings and marina pool side entrance gate at Al Hamra Village.
  Change Contact Details
Update your contact details to ensure your bill and other information is received. Please ensure that your mobile number and email is always up to date. 
  Move Out / Final Bill
Request a final bill at finalbill@alhamrautilitybilling.com, if you are moving out of your home.
You will be informed by email once the final bill is ready. This service is available online.

Kindly note we require 3 to 5 working days to issue a final bill.  AED 100 is charged for short notice.
All final bills are to be cleared in full and payment made via cash, bank transfer, credit / debit card or online payment.  
Cheque payments will not be accepted for final bills.
  Conservation Tips
Save electricity, water and your money by following our energy-saving conservation tips. These tips are very useful and informative for young children and adults to understand the value of our natural resources and participate actively in conserving them. 
 Frequently Asked Questions
 Looking for specific information on a service, kindly check the FAQs.
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