Friday, October 28, 2016

Contact Us

Inforica FZE
RAKIA Amenity Center 1,
10th Floor, Office No. 6 
Ras Al Khaimah,  UAE
P.O. Box 85878.
T: +971 7 243 7122 
F: +971 7 233 2335 

Operating Hours:  8:00 am to 5:00 pm (Sun - Thurs).
Friday and Saturday Closed
Ramadan Timings: 9:00 am to 3:00 pm (Sun - Thurs).
Friday and Saturday Closed

Al Hamra Real Estate
P.O.Box : 30019, Ras Al Khaimah
Tel +971 7 243 4477,
Fax +971 7 243 4466,
Call Center No. 800 - ALHAMRA (800 – 2542672) 
or +971 7 2028777

Operating Hours:  8:00 am to 8:00 pm (Sun - Thurs).
8:00 am to 5:00 pm (Sat).
Friday Closed
Ramadan Timings: 9:00 am to 3:00 pm (Sun - Thurs).
Friday and Saturday Closed




Latest News

Ramadan 2016 Timings - Thursday, June 2, 2016

The utility billing office will be open from 9:00 AM to 3:00 PM Sunday to Saturday during the month of Ramadan.

Sewage Decree - Tuesday, February 10, 2015
Information on Property Registration (FAQ) - Monday, August 18, 2014

Kindly download the pdf for FAQ regarding property registration.

FAQ-Property Registration Final.pdf

Green Bill Implemented - Tuesday, August 5, 2014

Green Bill is an electronic version of your paper bill. You will receive an email each month as soon as your latest bill is ready. You will not receive a paper bill at your unit. AHUB encourages all owners/tenants to subscribe to this service as part of our initiative to become more environment friendly.

New tariff and charges - Friday, March 7, 2014

New tariff and charges have been notified. Please the notices menu item to get more details.

Registrations - Thursday, February 27, 2014

Registration is now open on the new Al Hamra Utility Billing website. Create an account to view your bills online.


I want to

  New Account Registration / Move-In

Register with Al Hamra Utility Billing and initiate your requests.

New Account Registration
  View and Pay Bills
You can view and pay your bills online through credit or debit cards as well as by direct-debit facility at partner banks. You will need to register online to use this service.

Quick Bill Pay (Without Registration) - Use the quick bill pay option to pay your bills online, in case of delay in registration approvals or if you are not able to login.

Always insist on a receipt for your payments.  In case of bank transfer, please send the bank transfer details / swift copy to  This will help us to update the system and send you a receipt for the payment.
  VIP and Access Cards
Acess VIP Cards
Card issued to residents to avail discounts in participating establishments and shops.

Barrier Access Cards
This is a smart card required for access through the barrier gates at the security for residents with vehicles.

Building Access Cards
This is a smart card required to gain access into golf buildings and marina pool side entrance gate at Al Hamra Village.
  Change Contact Details
Update your contact details to ensure your bill and other information is received. Please ensure that your mobile number and email is always up to date. 
  Move Out / Final Bill
Request a final bill at, if you are moving out of your home.
You will be informed by email once the final bill is ready. This service is available online.

Kindly note we require 3 to 5 working days to issue a final bill.  AED 100 is charged for short notice.
All final bills are to be cleared in full and payment made via cash, bank transfer, credit / debit card or online payment.  
Cheque payments will not be accepted for final bills.
  Conservation Tips
Save electricity, water and your money by following our energy-saving conservation tips. These tips are very useful and informative for young children and adults to understand the value of our natural resources and participate actively in conserving them. 
 Frequently Asked Questions
 Looking for specific information on a service, kindly check the FAQs.
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