Monday, February 27, 2017

Contact Us

Inforica FZE
RAKIA Amenity Center 1,
10th Floor, Office No. 6 
Ras Al Khaimah,  UAE
P.O. Box 85878.
T: +971 7 243 7122 
F: +971 7 233 2335 

Operating Hours:  8:00 am to 5:00 pm (Sun - Thurs).
Friday and Saturday Closed
Ramadan Timings: 9:00 am to 3:00 pm (Sun - Thurs).
Friday and Saturday Closed

Al Hamra Real Estate
P.O.Box : 30019, Ras Al Khaimah
Tel +971 7 243 4477,
Fax +971 7 243 4466,
Call Center No. 800 - ALHAMRA (800 – 2542672) 
or +971 7 2028777

Operating Hours:  8:00 am to 8:00 pm (Sun - Thurs).
8:00 am to 5:00 pm (Sat).
Friday Closed
Ramadan Timings: 9:00 am to 3:00 pm (Sun - Thurs).
Friday and Saturday Closed

Email: billing@alhamrautilitybilling.com 

MobileApp

MobileApp

Latest News

Ramadan 2016 Timings - Thursday, June 2, 2016

The utility billing office will be open from 9:00 AM to 3:00 PM Sunday to Saturday during the month of Ramadan.

 
Sewage Decree - Tuesday, February 10, 2015
Information on Property Registration (FAQ) - Monday, August 18, 2014

Kindly download the pdf for FAQ regarding property registration.

FAQ-Property Registration Final.pdf

 
Green Bill Implemented - Tuesday, August 5, 2014

Green Bill is an electronic version of your paper bill. You will receive an email each month as soon as your latest bill is ready. You will not receive a paper bill at your unit. AHUB encourages all owners/tenants to subscribe to this service as part of our initiative to become more environment friendly.

 
New tariff and charges - Friday, March 7, 2014

New tariff and charges have been notified. Please the notices menu item to get more details.

 
Registrations - Thursday, February 27, 2014

Registration is now open on the new Al Hamra Utility Billing website. Create an account to view your bills online.

 

Tariff

Tariff

Tariff Schedule from January, 2015

Building Electricity Water Chiller Gas
Sewage
Rate (Fils per kwh) Unit (IG) Rate (Fils) Demand Charge (AED per Refrigeration
Ton (RT) per year payable monthly)
Consumption Charge (Fils per kwh)  Rate
(AED per m3)

Bab Al Bahr 43 + Fuel Surcharge 0 - 6000 5.0 AED 600 35 Not Applicable
50% of water
charges but not
less than 20 AED
6001 - 12000 5.5
12001 - 600000 6.0
Golf B-H Bill Through FEWA 0 - 6000 5.0 AED 600 18  Not Applicable
6001 - 12000 5.5
12001 and above 6.0
Golf A Bill Through FEWA 0 - 6000 5.0 AED 600 35  Not Applicable 
6001 - 12000 5.5
12001 and above 6.0
Royal Breeze Bill Through FEWA 0 - 6000 5.0 AED 600 35 Not Applicable 
6001 - 12000 5.5
12001 and above 6.0
Marina Bill Through FEWA 0 - 6000 5.0 AED 600 35  Not Applicable
6001 - 12000 5.5
12001 and above 6.0
Townhouses, Villas Bill Through FEWA 0 - 6000 5.0 Not applicable Not applicable Not Applicable
6001 - 12000 5.5
12001 and above 6.0
 Bayti Bill Through FEWA   0 - 6000  5.0 AED 600   35  11.50
6001 - 12000   5.5
 12001 and above  6.0

Account and Service Charges

Line Charge AED Applicable Notes
Electricity meter charges 5 Monthly
Water meter charges 5 Monthly
Cooling(BTU) meter charges 5 Monthly
Meter Verification 250 Upon request Should the meter be found faulty the amount will be refunded
Late Penalty - Amount outstanding
100 AED to 300 AED
301 AED to 1000 AED
1001 AED and above

50
75
100
Not cleared
by due date
Due date is 25 days from the statement date
Final Bill Charges 100 Upon request If the move-out date is less than 90 days from the move in date
 If request is made on short notice (urgent request)
Disconnection Fee 150 Each time 10 days after statement date if no payments have been made and the outstanding bill is more than 1000 AED
Reconnection Fee 150 Each time On clearing dues and reconnection is made
Cheque Bounce Fee 500 Each time Effective 1st December 2014
Illegal reconnection/tampering with meters 3000 Each time Unauthorized reconnection of any utility
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